Frequently Asked Questions

What does 'Kikay' mean? Kikay is a Tagalog [Filipino] word for a badass woman who isn't afraid to stand out and look super cute!

 

Why don't you offer free shipping? We usually offer free shipping on orders over $20! Unfortunately, because of COVID-19, we have temporarily moved our workshop to Canada, and we cannot offer free shipping for orders until we move back to LA (Most likely in June)

 

What shipping options do you offer? We are currently doing business out of Canada, and offer two shipping options for U.S. customers: Small Packet USA Air (not tracked), and Tracked Packet USA. We also ship worldwide :)

  

Are the earrings heavy? Almost all of our earrings, besides a couple exceptions, are ultra-lightweight (0.1-0.4oz). Check the product page for specifics on the earring in question.

What metal are they made of? Almost all of our earrings, besides a couple exceptions, are silver or gold plated to keep your ears happy! Check the product page for specifics on the earring in question.

When are you releasing those cute earrings I saw at a craft show? We test out our new designs at craft shows, and aim to release new styles ~every 3 weeks. Make sure to  subscribe to our newsletter or follow us on instagram for updates!

I'm international and I got charged from customs, what do I do? Unfortunately, any outstanding charges from customs are the responsibility of the customer.

 


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