Frequently Asked Questions
What does 'Kikay' mean? Kikay is a Tagalog [Filipino] word for a badass woman who isn't afraid to stand out and look super cute!
Are the earrings heavy? Almost all of our earrings, besides a couple exceptions, are ultra-lightweight (0.1-0.4oz). Check the product page for specifics on the earring in question.
What metal are they made of? Almost all of our earrings, besides a couple exceptions, are silver or gold plated to keep your ears happy! Check the product page for specifics on the earring in question.
When are you releasing those cute earrings I saw at a craft show? We test out our new designs at craft shows, and aim to release new styles ~every 3 weeks. Make sure to subscribe to our newsletter or follow us on instagram for updates!
Why didn't I receive tracking information? With our free shipping over $20 deal we offer shipping without tracking information. If your purchase was under
$20 and you selected paid shipping with tracking and did not receive any information please feel free to email us at firstname.lastname@example.org and we will be happy to check out the issue.
I'm international and I got charged from customs, what do I do? Unfortunately, any outstanding charges from customs are the responsibility of the customer.