Frequently Asked Questions
What does 'Kikay' mean? Kikay is a Tagalog [Filipino] word for a badass woman who isn't afraid to stand out and look super cute!
What shipping options do you offer? We offer two shipping options for U.S. customers: USPS first class package (tracking included), and USPS Priority Mail (insured up to $50). We also ship worldwide :)
Are the earrings heavy? Almost all of our earrings, besides a couple exceptions, are ultra-lightweight (0.1-0.4oz). Check the product page for specifics on the earring in question.
What metal are they made of? Almost all of our earrings, besides a couple exceptions, are silver or gold plated to keep your ears happy! Check the product page for specifics on the earring in question.
Do the earrings tarnish? Yes, because the hardware is silver or gold plated, it can tarnish over time. With that being said, proper care of your earrings can greatly extend the lifetime of the hardware! We recommend keeping away from oils, fragrances, and water!
When are you releasing those cute earrings I saw on the IG story? We test out lots of new designs, some make the cut, some don't! We aim to release new styles every 2-3 weeks. Make sure to subscribe to our newsletter or follow us on instagram for updates!
I'm international and I got charged from customs, what do I do? Unfortunately, any outstanding charges from customs are the responsibility of the customer.